All Systems Operational

Dashboards Operational
Alerts Operational
Benchmarks Operational
Acquisition Analysis Operational
Journey Analysis Operational
Funnel Operational
Page Comparator Operational
Zoning Analysis Operational
Session Replay Operational
Error Analysis Operational
Impact Operational
Insights Operational
Speed Analysis Lab Operational
Merchandising Operational
Product Analytics Operational
Voice of Customer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Unable to select filter options in session replay
Resolved - This incident has been resolved.
Oct 9, 20:34 UTC
Update - We are continuing to investigate this issue.
Oct 9, 20:34 UTC
Investigating - Users may be unable to select filter options in session replay. Our team is investigating the issue.

Temporary workaround: Users can navigate through the options using the Tab key on the keyboard
Oct 9, 18:08 UTC
Alerts module displaying large icons
Resolved - This incident has been resolved.
Oct 9, 15:08 UTC
Investigating - Investigating - Users may experience large icons in the Alert Module after updating to the latest version of Chrome. Our team is working on a solution.

Temporary workaround: If you are experiencing issues after the latest Chrome update, please use Firefox or Safari as a temporary workaround.
Oct 9, 12:54 UTC
Oct 8, 2025
Alerts module displaying large icons
Resolved - This incident has been resolved.
Oct 8, 14:12 UTC
Investigating - Users may experience large icons in the Alert Module after updating to the latest version of Chrome. Our team is working on a solution.

Temporary workaround: If you are experiencing issues after the latest Chrome update, please use Firefox or Safari as a temporary workaround.
Oct 7, 16:02 UTC
Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
UXA links may fail to load correctly for those who have access to multiple projects.
Resolved - We have deployed a fix and resolved the issue. If you experience any further problems, please contact Support.
Oct 2, 13:30 UTC
Identified - Update - The root cause has been identified and our engineering team is now developing a solution.
Oct 1, 16:54 UTC
Investigating - Users with access to a single project are not impacted.

Temporary workaround: Switch to the relevant project and try again - the link should then load as expected.
Oct 1, 13:56 UTC
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