Resolved -
This incident has been resolved.
Nov 26, 13:50 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 26, 12:59 UTC
Update -
The Zoning investigation has been resolved and we are continuing to investigate the reports of unplayable pageviews
Nov 26, 11:03 UTC
Investigating -
We are currently investigating reports of unplayable pageviews within Session Replay and snapshots not loading for certain users when creating a new Zone Analysis. Our teams are working to restore full functionality across both areas.
Nov 25, 18:24 UTC