Contentsquare Status

All Systems Operational

Dashboards Operational

Alerts Operational

Benchmarks Operational

Acquisition Analysis Operational

Journey Analysis Operational

Funnel Operational

Page Comparator Operational

Zoning Analysis Operational

Session Replay Operational

Error Analysis Operational

Impact Operational

Insights Operational

Speed Analysis Lab Operational

Merchandising Operational

Product Analytics Operational

Voice of Customer Operational

Sense AI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 6, 2026

Certain DXA ULE features may be showing less information than expected

Resolved - We have completed the reprocessing of the data as of ~12:45 UTC. The issue is now resolved.
Feb 6, 17:55 UTC

Identified - This may impact:
- PA-powered segments
- "Basic" metrics including Return Rate, Lifetime Purchase Rate, and retention statistics used in Sunburst Journeys, Page Comparator and Zoning.
- Average Lifetime Value (LTV) and Average Lifetime Revenue per User

There is no data loss.

We have identified the issue and are currently working on reprocessing all ULE session data from January 12th to present for impacted customers.
Feb 5, 17:36 UTC

Feb 5, 2026

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

Some new customers are not able to see data displaying within Experience Analytics

Resolved - This incident has been resolved.
Feb 2, 12:51 UTC

Investigating - We are currently investigating this issue.
Feb 2, 10:39 UTC

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.